Lisa Blake has been in the management field for over 25 years--from the corporate hierarchy to owning and operating three different businesses. Lisa has managed over hundreds of employees. She has 10,000 followers on her Motivation for LIFE Facebook page. She has been a trainer/speaker for 20 years, covering areas from management to motivation to parenting to self-esteem! Her seminars are humorous, fun, and unique--making it her goal for those in attendance to remember and implement what was learned.
Customer Service, Getting Along with the World (8:30-11 a.m.) From customers to fellow employees, working with people is not always easy! Human behavior is always fascinating and applying its principles to the workplace does wonders. Whether working with customers or fellow co-workers, this workshop will break it down to some simple steps. There will be tips you can use immediately that will assist you in being successful, confident, and will help you enjoy working with people without feeling stressed.
Topics include: Attitude, Positivity, Customer service skills, Conflict resolution, People skills and Professionalism.
Cost: $25/person (Register by April 9th--$20/person)
Management Refresher (1:30-4:00 p.m.) Are you new to management or just need some great reminders? Are you having employee issues? Need a motivation boost? Have the management blahs? This workshop will show you how to deal with the "Negative Nellies" and the "Crisis Complaining Charlies!" The bottom line in any industry is that it starts and ends with the management. Let me teach you how to fine tune your business and take things up a notch--renewing and re-energizing your management skills!
Topics include: Taking care of the manager, People, Communication, Observing, Conflict resolution and Crucial reminder tips for success.
Cost: $45/person (Register by April 9th--$40/person)
Thursday Apr 12, 2012
8:30 AM - 4:00 PM CDT
8:30 a.m. to 4:00 p.m.
Pierre Area Chamber of Commerce Community Room
800 W. Dakota Ave
Fees vary
Lisa Blake
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Printed courtesy of www.pierre.org – Contact the Pierre Area Chamber of Commerce for more information.
800 West Dakota Avenue , Pierre, SD 57501 – (605) 224.7361 – contactchamber@pierre.org